1. Introduction

Care With Herbs respects your privacy and is committed to protecting the personal information you provide while using our website and purchasing our products.

This Privacy Policy explains what information we collect, why we collect it, how it is used, and how we protect it.

2. Information We Collect

When you place an order through our website, we may collect the following information:

• Your name
• Your mobile number
• Your full delivery address
• City and PIN code
• Product and order details
• Payment and transaction-related information

Our checkout process does not require customers to provide an email address.

3. How We Use Your Information

Your information may be used to:

• Process and confirm your orders
• Deliver products to your provided address
• Contact you regarding your order
• Provide customer support
• Handle payment and transaction processing
• Prevent fraudulent or unauthorized activity
• Meet applicable legal and business requirements

4. Payment Information

Payments made through our website are processed using Razorpay, a third-party payment service provider.

Payment details such as card, UPI, or other payment credentials are processed through the payment provider. Care With Herbs does not ask customers to share their payment credentials directly with us.

5. WhatsApp Communication

Our website may provide an option to contact Care With Herbs through WhatsApp for order-related communication or customer support.

If you choose to communicate with us through WhatsApp, the information you voluntarily provide through that service may be handled according to WhatsApp's own privacy practices.

6. Sharing of Information

We do not sell or rent your personal information to third parties.

Information may be shared with service providers where necessary to process payments, fulfill orders, provide services, maintain website functionality, prevent fraud, or comply with applicable legal requirements.

7. Data Security

We take reasonable measures to protect the information provided to us against unauthorized access, misuse, loss, or disclosure.

However, no method of storing or transmitting information over the internet can be guaranteed to be completely secure.

8. Data Retention

We may retain order and customer information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, prevent fraud, and meet applicable legal or regulatory requirements.

9. Your Information

If you have questions about the personal information associated with your order or believe that information needs to be corrected, you may contact Care With Herbs using the contact details provided on our website.

10. Children's Privacy

Our website and services are not specifically directed toward children. We do not knowingly request personal information from children for the purpose of placing orders.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, or legal requirements.

Any updated version will be published on this page with a revised update date.

12. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your information, please contact Care With Herbs through the contact details available on our website.