1. Shipping Overview

CARE WITH HERBS aims to process and deliver customer orders safely and efficiently. Orders are shipped to eligible delivery locations in India.

Delivery availability may depend on the serviceability of the customer's PIN code and courier availability.

2. Delivery Charges

Applicable delivery charges are calculated according to the order and are displayed during checkout before payment.

• Orders containing fewer than 3 items may have a delivery charge of ₹89.
• Orders containing 3 or more items qualify for free delivery under the current website delivery offer.

Delivery charges or free-delivery offers may be changed by CARE WITH HERBS from time to time.

3. Order Processing

Orders are processed after successful payment and order confirmation.

Processing may take additional time during holidays, promotional periods, high-order volumes, or circumstances beyond our reasonable control.

4. Delivery Time

Delivery time can vary depending on the destination, PIN code, courier service, weather conditions, transportation conditions, and other circumstances.

Any estimated delivery time provided to a customer is an estimate and should not be considered a guaranteed delivery date.

5. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including the correct mobile number, city, and PIN code.

CARE WITH HERBS may not be responsible for delays or failed delivery caused by an incorrect, incomplete, or unavailable delivery address provided by the customer.

6. Delivery Attempts

The courier may make delivery attempts at the address provided by the customer.

Customers should remain available at the provided address or coordinate with the courier when required.

7. Delayed Delivery

Occasionally, an order may be delayed because of courier issues, weather conditions, transportation problems, public holidays, high order volumes, or other circumstances beyond our reasonable control.

We will make reasonable efforts to assist customers with delivery-related concerns.

8. Damaged Package

If a package appears damaged at the time of delivery, the customer should contact CARE WITH HERBS as soon as possible and provide relevant order details and photographs where applicable.

9. Undelivered or Returned Orders

If an order cannot be delivered because of an incorrect address, repeated delivery failure, refusal to accept the package, or other customer-related reasons, the order may be returned to us by the courier.

Any further delivery, replacement, cancellation, or refund will be handled according to the applicable CARE WITH HERBS policies and the circumstances of the order.

10. Order Tracking

Where tracking information is available from the delivery service, customers may receive or be provided with relevant tracking information.

11. Contact Us

CARE WITH HERBS

Nagina, District Bijnor, Uttar Pradesh, India

☎ Office: 01343 451431

📱 CEO / WhatsApp: +91 8533004409

📧 Email: carewithherbs462@gmail.com